If you don't find your answer below, contact us and we'll be happy to help.

We're here to make the process simple

✏️ Can I customize the wording?

Yes! Names, dates, poems, quotes, memorial messages, and special sayings can all be personalized.

🐾 Can you engrave my pet's photo?

Absolutely. Simply upload your favorite photo and we'll create a custom engraved memorial or portrait from it.

📷 What kind of photo works best?

Clear, well-lit photos work best.

For the highest quality engraving:

• Pet facing the camera

• Good lighting

• High-resolution image

• Minimal blur

Don't worry if you're unsure—we'll review your photo and let you know if a better one is needed..

👀 Will I see a proof before engraving?

Yes. Custom orders receive a design proof for approval before engraving begins.

📏 What sizes are available?

Popular sizes include:

• 8" x 10"

• 12" x 12"

• 12" x 18"

Custom sizes are also available.

🎁 Can you engrave gifts?

Absolutely. Popular gifts include:

• Weddings

• Anniversaries

• Birthdays

• Retirement Gifts

• Military Gifts

• Family Signs

• Recipe Boards

🚚 How long does shipping take?

Most orders are completed and shipped within 1-3 business days, then its in the hands of the delivery service. Rush orders are available.

🪵 What materials do you engrave?

We engrave:

• Wood

• Slate

• Some Glass

• Metal

• Leather

• Tumblers

• Acrylic

• Ornaments

• Have something not list

  Just contact us.

📖 What is the Memorial Gallery?

The Memorial Gallery is a special place where families may choose to share their pet's photo, story, and memories. Unlike our regular gallery, it honors the lives behind the engravings.

📦 How are memorials packaged?

Every memorial is carefully packaged to help ensure it arrives safely and ready to display.

❤️ Do you donate to animal rescues?

Yes. A portion of every memorial order helps support animals in need.

🛡️ What if my item arrives damaged?

Contact us immediately. We'll work with you to make it right.

💡 Can you engrave something not shown on your website?

Most likely, yes! If you can imagine it, we can probably engrave it.

🏢 Can you engrave business logos?

Yes. We create custom signs, awards, QR code displays on most surfaces, office décor, promotional products, and branded gifts.

🍪 Can you engrave family recipes?

Yes! Handwritten recipe cards make beautiful cutting boards and keepsake gifts.

✍️ Can you engrave handwriting?

Absolutely. We can engrave handwritten notes, signatures, letters, and special messages.

🎖️ Can you engrave military photos and memorabilia?

Yes. We proudly create military retirement gifts, veteran tributes, deployment keepsakes, and memorial pieces.

🛠️ Can I send my own item for engraving?

In many cases, yes. Contact us with details about the item and we'll let you know if it can be engraved.

💲 Do you offer bulk discounts?

Yes. Discounts may be available for businesses, organizations, fundraisers, weddings, and large orders.

☁️ How do I upload my photo or design?

Simply use our upload form below or contact us directly if you need assistance.

⭐ Do you guarantee your work?

Yes. We stand behind our craftsmanship and strive to ensure every customer is completely satisfied.

Still Have Questions?